SOC 24/7
Sydney · NSW · Australia
CyberHarbour · Managed Security Operations
Cyber Threats Don't
Keep Business Hours.
Neither Do We.
Attackers operate at 3am on public holidays.
Your business needs continuous, expert eyes on every threat, every alert, every anomaly —
without the multi-million-dollar cost of building an in-house security team.
CyberHarbour's SOC 24/7 delivers enterprise-grade threat detection and response
as a fully managed, always-on service.
🛡️
76% of cyberattacks occur outside business hours — evenings, weekends, and public holidays.
Most Australian SMEs have zero security monitoring during these windows.
Building an in-house SOC to close this gap costs $1.5M–$4M annually.
CyberHarbour's Managed SOC delivers the same enterprise-grade coverage at a fraction of the cost —
with no infrastructure investment, no recruitment burden, and no gaps in coverage.
Sources: Mandiant M-Trends Report 2024 · Expel 2025 · Blackpoint Cyber 2025 · Industry cost benchmarks
The Case for 24/7 Coverage — By the Numbers
76%
After-Hours Attacks
Of breaches occur outside standard business hours when most AU businesses have no monitoring
Mandiant M-Trends 2024
$1.5M+
In-House SOC Cost
Minimum annual cost to build and staff a basic 24/7 in-house security operations capability
Expel / Blackpoint Cyber 2025
39%
Breach Cost Reduction
Lower breach costs for organisations with mature, continuous security monitoring and rapid response
IBM Cost of Data Breach 2024
6 min
Attack Frequency (AU)
A cybercrime is reported in Australia every 6 minutes — many more go unreported entirely
ACSC FY2024–25
Build In-House vs. CyberHarbour Managed SOC
$1.5M–$4M
annual operating cost for a minimal viable 24/7 SOC
✗6–12 months to reach operational readiness — zero coverage in the interim
✗84% of organisations report difficulty recruiting qualified cybersecurity professionals
✗High analyst burnout and turnover rates create coverage gaps and knowledge loss
✗Significant capital investment in SIEM, SOAR, EDR, and threat intelligence platforms
Sources: ISSA 2024 Cybersecurity Workforce Study · Expel SOC Cost Analysis 2025 · Blackpoint Cyber 2025
$120K–$360K
typical annual cost for managed SOC
✓Immediate access to a mature, fully staffed SOC with experienced L1, L2, and L3 analysts
✓Predictable subscription pricing — CAPEX converted to manageable OPEX
✓Enterprise-grade SIEM, SOAR, and threat intelligence included — no platform investment
✓Scales with your business — no recruitment, no training overhead, no shift-gap risk
Sources: Visiontechme 2026 · Evalian Managed SOC Cost Analysis 2025 · Industry benchmarks
The Consequence of Gaps in Coverage
⏱️ Detection Gap
Every Unmonitored Hour Is an Open Window
Attackers take an average of under 60 minutes to escalate privileges and move laterally after initial access. Without continuous monitoring, a breach that begins at midnight on a Friday is not detected until Monday morning — giving attackers a 60-hour uncontested window inside your environment.
<1 hr
median attacker breakout time after initial access · CrowdStrike 2024
💰 Financial Consequence
Faster Detection = Dramatically Lower Costs
Organisations that identify and contain a breach within 200 days incur
$1.12M less in breach costs than those that take longer.
Continuous SOC monitoring compresses detection time from months to minutes —
directly translating to measurable cost avoidance.
$1.12M
cost difference — breaches contained <200 days vs >200 days · IBM 2024
Why Continuous Monitoring Changes Everything
Sources: IBM Cost of Data Breach 2024 · CrowdStrike Global Threat Report 2024 · ACSC FY2024–25 · Visiontechme 2026 · Evalian 2025
$120K
Managed SOC From
Typical starting cost for a fully managed SOC — vs $1.5M+ to staff an equivalent in-house operation
200+
Days — Avg Dwell Time
Without monitoring, attackers remain undetected for months before acting
94%
Malware-Free Attacks
Intrusions using legitimate tools — invisible to AV and signature-based controls
24/7
Always-On Coverage
Analyst eyes on your environment every hour of every day — including weekends and public holidays
SOC 24/7 — Service Details
👁️
Continuous Threat Monitoring
24/7/365 monitoring across your entire technology footprint — endpoints, network, cloud, SaaS, and identity platforms. Every confirmed alert is triaged and investigated by a qualified analyst — not an automated rule engine.
🚨
Alert Triage & Investigation
Every alert is triaged, correlated, and investigated by qualified analysts. Noise is filtered. Confirmed threats are escalated with context — not raw log data.
🌐
Full-Spectrum Coverage
Visibility across endpoints, network traffic, Active Directory, cloud workloads, SaaS applications, and identity platforms — no blind spots in your monitored environment.
⚡
Incident Response & Containment
Confirmed threats trigger immediate escalation and guided containment. Our IR capability can be activated to contain and eradicate — not just notify and report.
🧠
SIEM & SOAR Platform
Enterprise-grade SIEM and SOAR are provisioned and fully managed by CyberHarbour — no existing platform required. Tuned to your environment to minimise false positives and accelerate response.
📊
Reporting & Security Advisory
Monthly security reviews, executive dashboards, and strategic advisory from senior analysts. Actionable insights to continuously improve your security posture.
How It Works — SOC Engagement Model
›
01
🎯
Onboarding & Integration
Log sources, endpoints, cloud, and identity platforms are integrated. Detection rules are tuned to your environment. Operational within days of engagement.
›
02
👁️
Continuous Monitoring
24/7 analyst coverage across all integrated data sources. Alerts are triaged in real time. Threat intelligence feeds are applied continuously.
›
03
🔬
Detect & Investigate
Suspicious activity is investigated by L2/L3 analysts. Context is built from multiple data sources before escalation — minimising alert fatigue.
›
04
🚨
Escalate & Contain
Confirmed threats are escalated immediately with actionable context. Containment steps are guided or executed based on agreed response playbooks.
05
📈
Review & Improve
Monthly reporting, posture reviews, and rule tuning. Security advisory sessions to address coverage gaps and evolving threats.
What's Included — SOC 24/7 Service
| Service Component |
Description |
Cadence |
| ✓ 24/7 Analyst Coverage |
Staffed L1–L3 analyst tiers monitoring your environment around the clock, every day of the year including public holidays |
Continuous |
| ✓ Incident Response |
Confirmed threats escalated with full investigation context. Incident Response engagement available to contain and remediate active incidents |
On-event |
| ✓ Monthly Security Report |
Executive summary of security events, incidents handled, posture trends, and recommended actions for the period |
Monthly |
| ✓ Posture Review Session |
Structured review with your team covering detection coverage gaps, rule tuning outcomes, and strategic security priorities |
Monthly |
| ✓ Threat Intelligence Feed |
Current threat actor TTPs, IOC feeds, and sector-specific intelligence applied continuously to detection rules |
Continuous |
🏅
Internationally Certified Analysts
SOC team holds CISSP, GREM, CHFI, and Security+ certifications — covering threat detection, forensics, and incident response
🌏
Australian Market Expertise
Deep familiarity with the Australian threat landscape, local regulatory obligations, and sector-specific attack patterns
🔗
Co-Managed or Fully Outsourced
Choose the model that fits: fully outsourced SOC, or co-managed alongside your internal IT team or MSP — without replacing your existing staff
🔒
ISO 27001 Certified
Our own security operations are ISO 27001 certified. Your data is handled under strict information security management controls
⚡
When a Threat Is Confirmed — What Happens Next
SOC analysts notify you immediately with full context. Containment options are presented and guided in real time. Incident Response escalation is available for active incidents.
① Threat confirmed
→
② Immediate notification
→
③ Containment guidance
→
④ Incident Response escalation (if required)
24/7 SOC Hotline
1300 CYB HAR
Regulatory & Insurance Relevance
ASD Essential Eight — Supports Maturity Level 2–3 monitoring obligations
Privacy Act 1988 — NDB scheme readiness and breach notification support
Cyber Insurance — Satisfies continuous monitoring underwriter requirements
SOCI Act — Critical infrastructure security monitoring obligations